Welcome to the Dunning Notices Portal that was created for exclusively for Unishippers franchises!

What does it do?

The portal sends emails to your customers listing their outstanding invoices. Past due invoices are highlighted to attract the recipient’s attention. Links to your credit card and ACH processing companies are included in the email to encourage and enable immediate payment.

How does it work?

Step 1 – Get the data

Run the Aged Receivables Report in the Unishippers UONE system to retrieve a list of  your customers with past due invoices.

Step 2 – Review the file

Use Excel to review the file for accuracy.  Remove the rows that relate to customers who you don’t want to receive a dunning notice.  Save the file as a CSV file.

Step 3 – Upload the file

Sign into the Dunning Notice Portal and upload your file.

Step 4 – Choose when to send the notices

Choose whether to process the dunning notices immediately, or overnight.  Using the the option to immediately process the file is common for smaller files, such as what may be the case when you’re testing or targeting a subset of customers who are uncomfortably delinquent.

Step 5 – Sit back and relax

Our servers will process your file and send a personalized email to each of the customers you included in the file.  Your customers who are credit worthy will respond without much effort on your part.  Now you’ll have more time to focus on those who are truly a problem. 

What does it cost?

The Dunning Notice Portal is provided through a $300 annual subscription. There is a $700 one time setup fee for new subscribers. Therefore, the total cost for first year subscribers is $1,000.

Your subscription includes the following:

  • Unlimited file uploads.
  • Unlimited dunning notice emails.
  • Phone and email support.
  • Software and programming updates.
  • Site hosting and maintenance.

Testimonials

We were doing it the old fashioned way. Running reports, cutting and pasting billing and payment info, sending one email at a time… until we switched. Now we run one report to look up all our past dues customers, upload the file and Eniture does the rest. Overnight, every one of our past due customers gets a simple billing notice highlighting their past due invoices. And with built in payment links, there’s no excuse for not paying the past due balance right away. We run our notices on Monday night, and the past-due payments flow in all day Tuesday. Highly recommended.

Frank Czar – Unishippers, Rowley MA

We have been using the dunning portal for several months and we could not be happier with the improvement of our A/R.  To be able to change from sending individual emails to past due customers (taking several hours) to running a receivables report, dropping it into the dunning portal and sending out in just a few minutes 

We are also experiencing an improvement with our DSO.  Customers are receiving the past due notice and clicking on the make a payment feature once received.

As with any technology system, you are sure to have some hiccups.  I was pleasantly surprised when I received a call from a developer to discuss the issue and has a correction in a very short period of time.

It is amazing to see how a single portal can make the collections process quick, simple and improve our staffs attention to the whole process.

Kevin Golding – Unishippers, Melbourne FL

About Us

Eniture Technology (eniture.com) is a small, highly capable agency that provides technical solutions to businesses.  The solutions 

  • Digital marketing services.
  • Off-the-shelf software solutions for e-commerce platforms such as Magento, Prestashop, Shopify, and WooCommerce.
  • Custom programming services.
  • Web service creation and integration.

Eniture Technology is a HubSpot Agency Partner.